Terms of service

OVERVIEW

This website is run by My HL Shop. Throughout the site, the terms “we”, “us” and “our” refer to My HL Shop. My HL Shop provides this website, including all information, tools, and Services available to you, subject to your acceptance of all terms, conditions, policies, and notices outlined here.

By accessing our website and/or making a purchase, you engage with our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service” or “Terms”), including any additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, suppliers, customers, merchants, and content contributors.

Please review these Terms of Service carefully before using our website. By accessing any part of the site, you agree to comply with these Terms. If you do not accept all terms and conditions, you must not access the website or use any Services. Where these Terms of Service are considered an offer, acceptance is strictly limited to these Terms.

Any new features or tools introduced to the store will also be subject to the Terms of Service. The most up-to-date version of the Terms can be viewed at any time on this page. We reserve the right to revise, update, or replace any part of these Terms by publishing changes on our website. It is your responsibility to check this page regularly. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform enabling us to sell our products and Services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your place of residence, or that you are of legal age and have given permission for any minor dependents to use this site.
You must not use our products for unlawful or unauthorised purposes, nor violate any applicable laws in your jurisdiction, including copyright laws.
You must not transmit any viruses, malware, or harmful code.
Any breach of these Terms will result in immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, at any time, for any reason.
You understand that your content (excluding credit card information) may be transmitted unencrypted across various networks and adapted to technical requirements. Payment information is always encrypted during transmission.
You agree not to copy, duplicate, sell, resell, or exploit any portion of the Service or website without our prior written consent.
Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – INFORMATION ACCURACY AND TIMELINESS

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general information purposes only and should not be relied upon as the sole basis for decisions without consulting more reliable sources. Use of this information is at your own risk.
Historical information may be included for reference only and may not be current. We reserve the right to update or modify site content at any time without obligation to do so. You are responsible for monitoring changes.

SECTION 4 – SERVICE AND PRICE MODIFICATIONS

Product prices may change without notice.
We reserve the right to modify or discontinue the Service or any part of it at any time without notice.
We are not liable for any changes, price adjustments, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and in limited quantities, and are subject to our Refund Policy.
We strive to display product images and colours as accurately as possible, but cannot guarantee accurate display on all devices.
We reserve the right to restrict sales by person, region, or jurisdiction and to limit product quantities. Descriptions and prices may change without notice. Products may be discontinued at any time.
We do not guarantee that products or Services will meet your expectations or that errors will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion, including those that appear to be placed by resellers or distributors.
If an order is modified or cancelled, we may attempt to notify you using the contact details provided.
You agree to provide accurate and up-to-date purchase and account information and to promptly update your details to allow us to complete transactions and contact you when necessary.

For further details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control or monitor. These tools are provided “as is” and “as available” without warranties.
Your use of optional tools is entirely at your own risk and subject to the third party’s terms.
New Services or features introduced in the future will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or Services may include third-party materials.
Links may direct you to external websites not affiliated with My HL Shop. We are not responsible for third-party content, accuracy, or practices.
Any issues regarding third-party products or Services should be addressed directly to the third party.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

Any ideas, suggestions, or content you submit may be used by us without restriction, obligation, or compensation.
We may remove content deemed unlawful, offensive, or in violation of these Terms.
You are solely responsible for your comments and ensure they do not violate third-party rights or contain harmful material.

SECTION 10 – PERSONAL INFORMATION

Your personal data submitted through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Information on the site may occasionally contain errors or inaccuracies. We reserve the right to correct such issues or cancel orders at any time without notice.
We are not obligated to update information unless required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful activities, violating laws, infringing intellectual property, harassment, discrimination, submitting false information, transmitting malware, collecting personal data, spamming, or attempting to bypass security features.
Violation of these rules may result in termination of access.

SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free Service.
All products and Services are provided “as is” and “as available” without warranties of any kind.
My HL Shop shall not be liable for any direct or indirect damages arising from use of the Service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless My HL Shop, its partners, employees, and service providers from any claims arising from your breach of these Terms or violation of applicable laws.

SECTION 15 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 16 – TERMINATION

Obligations incurred before termination remain enforceable.
These Terms remain effective until terminated by you or by us. We may terminate access immediately if you breach these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and My HL Shop, superseding any prior agreements.
Any ambiguity shall not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms and any related agreements shall be governed by and interpreted in accordance with the laws of Spain.

SECTION 19 – CHANGES TO TERMS

The most current version of these Terms is always available on this page.
We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

This website is operated by an independent Herbalife distributor and is not the official Herbalife corporate website.
For questions regarding these Terms of Service, please contact us at:

📧 info@myhlshop.com
📍 P.le dei Caduti della Montagnola 72 – 00142
📱 +39 3476309538